Frequently Asked Questions

Most asked questions about our products and services by our customers.

Frequently Asked Questions

Have a question? There's a good chance the answer is here. Select a FAQ below and you’ll find the answer for the same. If you don’t find the answers you're looking for, fill out our Contact Us form and we’ll email your information to the appropriate NPL contact.

What makes Nepal Pharmaceuticals Laboratory Pvt. Ltd. (NPL) different from other conventional pharmaceutical companies?

NPL is synonym of Quality as our all-time motto is ‘Quality in the service of millions’. NPL is the pioneer company to manufacture domestic cardiovascular, antidiabetic, neuropsychiatric and veterinary medicines for the first time in Nepal at the time when doctors were not ready to prescribe even a paracetamol from domestic pharmaceutical company. Doctors were doubtful about the quality of national brands at those initial times. In these 36 years, we have placed ourselves in the esteemed league of innovator pharmaceutical company with incorporation of different dosage forms in different therapeutic categories, technological advancements, MOUs with Kathmandu University with time. Recently we have also launched our parenteral products in the market as well. That’s what makes us different from other companies

Why should we choose your products or services among others in the market?

  • History of NPL is highly inspiring from innovative path-making to strengthening the nation’s fundamental step for self-sufficiency in Pharmaceutical sector by ensuring quality medicine at economical prices to our consumers from Day 1. 
  • AMLOD, FORMIN-G, CLONAZ are the brand leaders in each segment like cardiovascular, antidiabetic and neuropsychiatric segment respectively which demonstrate product quality and prescriber’s trust. 
  • NPL has been consistently recognized by numerous prestigious awards over these years most notably ‘National Productivity Award’ consecutively for past 2 years, ‘Learning and Development Award 2022’ recently this year and many more in the timeline. 
  • NPL has been devoted in Magnifying the legacy of Quality products with Quality services to the society through NPL Social Welfare Organization which is a non-profit organization that addresses various social and health issues of a community and provides necessary support at different parts of the country addressing the need of the hour. 
  • NPL have recently launched its injectable segment which is our major breakthrough for this year. 

Where is Nepal Pharmaceuticals Laboratory Pvt. Ltd. specifically located?

Marketing Office of  NPL is located at Krishna Galli, Lalitpur. Corporate Office of NPL is situated at Om Ashram, Birgunj & Factory at Jeetpur, Bara. 

When was NPL established and started its operations ?

NPL was registered as a pharmaceutical company on 27th Jestha, 2042 BS & commenced its operation from 28th Poush, 2043 BS.  

What if, I have a question about one of your pharmaceutical products?

You can learn more about our products in our Products Section. 

Find Out About Our Products.

If you’re a Healthcare Professional (HCP) or consumer seeking medical information about our prescription products, please contact the our field representatives or fill out our Contact Us form and we’ll email your information to the appropriate NPL contact. 

Contact Us

What’s the mailing address and phone number of NPL?

Corporate Office

(+977-51) 521097,528689
Om Ashram-14, Birgunj, Parsa, Nepal

hrd@npl.com.np

Factory Office

(+977-53) 520133, 521142
Jeetpur, Bara, Nepal
qa@npl.com.np

Marketing Office

Tel : (+977-1) 5429059, 5429434

NPL House, Krishna Galli, Pulchowk, Lalitpur, Nepal

nplmkt@npl.com.np

Who is the head of your company?

Mr. Shailendra Bahadur Amatya  is the Managing Director of NPL. 

Where can I find historical information about NPL?

You can find out everything you want to know about our company’s founding and past in our History Section.  

Learn About Our History

Where can I get information about your employment opportunities?

You may visit our Careers section to find out about our job opportunities or to send us your resume.

Explore Our Careers

Where can I get information about distributors and product list of NPL/LAPEN?

You can see our distributors information and product list in our distributor section and product section. 

Read About Our distributors

Explore Our products

Why are expiration dates important for consumers to pay attention to?

Drug expiration dates reflect the time period during which the product is known to remain stable, which means it retains its strength, quality, and purity when it is stored according to its labeled storage conditions. 

Where can I find NPL/LAPEN medicines if not available in my nearby retail counters?

You can always find our products around major counters of the country, especially around major specialty hospitals /clinics, depending upon the nature of the product. If not, you can acknowledge your local retailers about the quality of our products and encourage them to order it for you by visiting our distributors section of this website.

Where and how can we learn more about your company/product/services?

You can learn more about our company through our company website (www.npl.com.np), official Facebook page and through our marketing field force at different HQs all over the country. 

Home Page

NPL Facebook Page

Still have questions?

If you have additional questions, fill out our Contact Us form
and we’ll email your information to the appropriate NPL contact.